Tuleap facilitates project planning and tracking for all software teams. Agile ninjas, newbies, or waterfall-oriented people can work together under one roof as Tuleap offers various open source project management tools.
Importance and unavoidable time tracking
A key factor in project management remains time. Yes, you know that time is money. Many teams as Help Desk or Service Departments need to track time.
- Want to know what is time-consuming for your team ?
- Want to invoice your customer upon time spent on issues ?
- Want to check your service SLA and profitability ?
This is possible now in Tuleap. With this first version of the new Time Tracking module, users can record the time they spend working on issues.
Many use cases of Tuleap Time tracking
Keep track of projects without too much administrative overhead
Project Managers can know how much time individual tasks took to be delivered. With Tuleap Time Tracking, no more toggling between apps. This make it easy for managers to keep track of everything, without burdening team members to fill in an extra sheet elsewhere. As it’s directly integrated into Tuleap, it leverages the advance permission system, that is to say that you can track time on items shared with client (issue report) and keep this information private between the working team and the management. Customer won’t have access to you internal data.
Improve estimations by learning from the past
Some agile teams feel the need to record the actual time spent on their activities to fact-check there agile metrics. They will be able to compare « estimated hours » versus « actual spent hours » and then improve estimations. Together with up-coming velocity management it can help teams refine their predictability.
The basis for billingAs tends to be the case with consulting, clients are billed on an hourly basis. Using time entries, made clients billing easier and thorough.
Service Desk leads can easily see how many hours have been worked still now, and by who, against each different company, project and task. Billing clients is made easier and accurate.
IT and Service departments need to be able to measure their response times effectively in order to provide the best possible service. To do so, time tracking will help track whether they fulfill these guarantees or not. Paired with a Kanban approach you can gain the benefit of a flow oriented task management and keep the defacto “time spent on task” KPI.
Activating Tuleap time tracking on top of the trackers, executives and managers can see how many hours have been worked still now, and by who, against each different product or project. They can measure profitability, based on time, and help see where profits are made and lost.
Tuleap Time Tracking big features
Time tracking applies on top of Tuleap trackers. People report their time in each artifact and they get a consolidated view in their personal page thanks to a widget.
- Check your spent time all over the projects you're member of with the Time Tracking widget on your personal dashboard. It works cross tracker and cross project.
- Configure time tracking for individual tracker
- Check total time spent on individual issue
- Track which steps on an issue requires more time than others
- Create, edit, delete work log entries
- Tracker admin can specify which user groups can add, edit and see time logs
How to get Tuleap Time Tracking plugin
This new plugin is available under Tuleap Enterprise Edition or myTuleap subscriptions.